Frequently Asked Questions
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Every Fort Worth Founded product is made to order specifically for you. Please allow 7–10 days for your order to ship.
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Because every item is made to order, all sales are final. We can’t accept returns or exchanges for sizing, fit, or a change of mind. Please review the product details carefully before ordering.
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Contact us within 7 days of delivery with your order number and photos of the issue. Once the problem is confirmed, we’ll send a replacement at no additional cost.
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Once an order has entered production, it can’t be canceled or changed. If you notice an issue, contact us as quickly as possible.
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Review the sizing and fit details on the product page before ordering. If you still have questions, contact us before purchasing and we’ll be happy to help.
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Use the Contact Us page to send us a message. For order questions, include your order number so we can help you faster.